Privacy Policy — Global Steamline Pty

Effective Date: 1 January 2026

1. Introduction

Global Steamline Pty (ACN 694 279 279, ABN 99 694 279 279) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website (globalsteamlinepty.online) or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Name and contact details (email address, phone number)
Business name and registration details
Information provided through our contact form or email correspondence
Website usage data (pages visited, time spent, browser type)
IP address and general location information

3. How We Collect Information

We collect personal information through the following means:

Directly from you when you fill in our contact form or send us an email
Automatically through website analytics when you browse our site
Through correspondence in the course of providing our services

4. Purpose of Collection

We collect and use personal information for the following purposes:

To respond to your enquiries and provide customer support
To deliver our professional services as agreed
To communicate with you about our services
To improve our website and services
To comply with legal obligations and regulatory requirements
To maintain business records as required by law

5. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances:

Where required or authorised by Australian law or regulation
To professional advisors (such as accountants or legal advisors) who are bound by confidentiality obligations
With your consent

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

Securing our digital systems with appropriate technical measures
Limiting access to personal information to authorised personnel only
Regularly reviewing our data handling practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings.

We may use analytics services to understand how visitors interact with our website. This data is collected in aggregate and does not personally identify individual users.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information (subject to legal retention requirements)
Withdraw consent for specific uses of your information
Lodge a complaint about our handling of your personal information

9. Overseas Disclosure

We generally store and process personal information within Australia. If it becomes necessary to transfer information overseas, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or equivalent protections.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, wish to make a request regarding your personal information, or would like to lodge a complaint, please contact us:

Email: support@globalsteamlinepty.online
Website: globalsteamlinepty.online
Location: WA 6106, Australia

If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.